General
information
Please ensure you read and understand the following
terms and conditions pertinent to your accommodation rental. If you have any
queries, please do not hesitate to contact us.
Whilst we reserve the
right to increase or decrease accommodation prices at any time, we will confirm
to you the current price at the time of booking. As soon as you have confirmed
your booking and paid your deposit or full payment, the cost of the rental is
guaranteed against any further increase, (unless these increases are brought
about by government action). This guarantee is offered subject to our
conditions of payment being adhered to and providing you do not make any
further amendments to your holiday arrangements.
Your holiday home
rental includes: accommodation as booked, including services eg. water
& electricity, (excludes pool heating unless otherwise stated).
Not
included in our rental prices: a) flights b) car hire c) holiday insurance d)
cost of pool heating, unless indicated.
Booking &
Payment
Deposit - to confirm the booking, a deposit of 25% of the
full rental cost for the period must be enclosed with a completed and signed
booking form. Upon clearance of the cheque, the booking is confirmed. You must
check the confirmation and final invoice carefully and raise any queries
immediately.
Paying your balance - the balance of the rental fee is due
at least 10 weeks prior to the commencement of the rental period. We reserve
the right to treat the booking as cancelled if we do not receive the balance by
the due date. In the event of a cheque not being honoured by the bank on which
it is drawn we will make a charge to cover the bank's & our administration
costs. |
Continued
How to pay - Cheques or
bankers drafts should be made payable to: Mrs Fay Roe and posted to Mrs F Roe,
10 Spruce Avenue, Loughborough, Leicestershire LE11
2QW
Cancellation
In the event that you cancel your booking
for any reason whatsoever, the following charges will apply:
PERIOD
PRIOR TO DEPARTURE - CANCELLATION FEE CHARGED
10 WEEKS PRIOR
-
DEPOSIT ONLY
4-9 WEEKS PRIOR -
50% OF FULL RENTAL
COST
WITHIN 4 WEEKS OF DEPARTURE -
100% OF FULL RENTAL
COST
Alterations to Bookings
If, after your booking has
been accepted you wish to alter your arrangements, we will do all we can to
help, but an administration fee of £30/$50 may be
charged.
Rental Period
The rental period of the property
begins at 4 pm on the day of arrival. The property must be vacated by 11 am on
the day of departure, unless otherwise stated. Failure to comply may result in
an additional charge levied for late
departure.
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Security
Deposit
On arrival at the property, you will be required to provide a non-refundable Security Deposit, this can be taken by credit card or pay for an insurance premium the cost of which is $45, both the insurance option or the credit card is to be held on behalf of the owners against loss or damage which occurs whilst the use of the property by the parties to this agreement.
Sub letting
The accommodation is reserved exclusively for the people named on the booking form and no other persons whatsoever are permitted to stay there unless this has been agreed with the owners or their agents in writing.
Safety
The owners of the property or their agents
can not accept any responsibility whatsoever & howsoever caused for injury
or damage caused as a result of the use of the pool & the surrounding area.
Guests are specifically requested not to allow unsupervised children to use the
pool.
Force Majeure
The owners of the property or their
agents will not be liable for loss or delay occasioned by any of the following:
strikes, riots, political unrest, hostilities, war or threat of war, terrorist
activity, industrial disputes, fire, flood, technical/weather problems with
transport, aircraft grounding, closure of airports or ports, weather conditions
or any other event beyond the owners or their agents
control. |
Terms and Conditions
